Here you can find all documents published in the study series since 2009 as PDF files. The current study report 2022 is available in German and English and the corresponding management summary in French.
2013: Invest or be left behind?
2012: Second wave of e-commerce providers in Switzerland
2011: Growing pains
2010: A higher level of performance in a mobile future
2009: Long-term success factors in e-commerce
Assessment of the current state of the Swiss commerce sector (study 2022)
Lasting effects of the pandemic and characteristics of the change of era (study 2022)
Overdistribution and the need to differentiate through values and services (study 2022)
The image of distribution with the consumers at the centre (study 2022)
The new market and role understanding of providers (study 2021 Focus)
Online Food (study 2021 Barometer)
Staying competitive in the networked world of commerce (study 2020)
A glimpse into the networked world of 2025 (study 2019)
Dealing with powerful digital platforms (study 2018)
Prospects for the retail sector (study 2018)
Logistics as a competitive advantage (study 2018)
Seamless payment (study 2018)